Our Refund Policy


Our items are unique, custom-made, and cannot be exchanged or refunded. However, your satisfaction is our top priority. If you're not completely satisfied with your purchase, please contact us via email, and we'll do our best to assist you.

Please be aware that we reserve the right to decline service or refund requests as necessary. We appreciate your comprehension and cooperation.

Handling Damages and Issues 

It's important to check your order right away upon delivery. If you receive a damaged, defective, or incorrect item, or if you're missing something, please let us know within 72 hours so we can address the issue. We will make things right. However, if your order is returned due to an insufficient or incorrect address, you will need to pay for shipping again so we can resend it to you.


100% Customer Satisfaction Guarantee

We take pride in handcrafting every product we offer from our home base in Tampa, FL. Our mission is to ensure that you are thrilled with your purchase and that you wear and enjoy it with pride. If for any reason you are not completely satisfied, please don't hesitate to contact us, as you are our top priority. We welcome returns of unworn, unused items within 30 days of purchase.

If you have any questions, concerns, or feedback, please reach us at info@jayjazjaykraftykreationz.com.